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Effective October 17, 2016, the Center for Bone & Joint Disease will be enforcing a new policy with respect to “No Show” appointments. For any injury worker who fails to show for an appointment with our office and does not provide advance notice directly to our practice, or whose case manager/adjuster fails to reach out to our office prior to the appointment to advise of a cancellation or need to reschedule, a “No Show” fee will be charged to the worker’s compensation carrier for the missed appointment in the amount of $125.00. Carrier agrees to pay per Florida Workers Compensation fee schedule and no PPO discount is to be taken this includes all billed charges.
It is in an attempt to provide your claimants with the soonest appointment times available, and to ensure that we are able to accommodate their needs in a timely manner, that we are now enforcing this policy.
Please sign below where indicated acknowledging that you have read and understand this policy.
As always we strive to provide you with exceptional customer service. Please reach out to our office with any questions or concerns and we appreciate your referrals.
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